Your vehicle data deserves Swiss-banking-level protection.
At ViaAdmin Solutions AG, we understand the paramount importance of your privacy. Our commitment extends beyond mere compliance; it's foundational to our service, safeguarding your personal and vehicle data with the same precision and security synonymous with Swiss financial institutions. Here’s exactly how we uphold the highest standards to protect your privacy and adhere to all regulatory mandates.
Review Our Complete Privacy Commitments
Our Privacy Protection Commitment
ViaAdmin Solutions AG is deeply committed to upholding the privacy rights of our users. Our approach is built on principles of transparency, security, and unwavering adherence to the strictest data protection laws. We believe that your trust is our most valuable asset, and we earn it by ensuring comprehensive protection for your personal and vehicle information.
- Full compliance with the Swiss Federal Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR).
- All data is processed and stored exclusively within secure data centers located in Switzerland.
- Regular, independent third-party security audits and compliance certifications ensure continuous adherence to best practices.
- We practice data minimization, collecting only the essential information required to deliver our services.
- Users are provided with clear mechanisms for control and consent over their data, ensuring transparency at every step.
Our commitment to data protection is not just a legal obligation; it is a core value embedded in our business operations, reflecting the Swiss privacy law principles of security and integrity.
What Data We Collect and Why
To deliver seamless and effective digital administrative services, we collect specific types of data. Every piece of information collected has a defined purpose and legal basis, ensuring your privacy is respected at all times. Our policies align fully with GDPR compliance standards.
Categories of Data Collected:
- Personal Identification: Name, address, email, phone number (for account management and communication).
- Vehicle Information: License plate number, VIN, vehicle type, registration date, vignette expiry (for accurate reminders and administrative assistance).
- Usage Data: Interactions with our platform, service preferences (for service improvement and personalization).
- Billing Information: Payment details (processed by secure third-party payment providers, not stored on our servers).
Purpose & Legal Basis:
Data is collected primarily for contract fulfillment (e.g., sending vignette reminders, assisting with registration) and legitimate interests (e.g., improving service quality, ensuring secure admin services). Where required, explicit user consent is obtained.
Data Retention & Sharing:
We retain data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Swiss law. Data sharing is strictly limited to necessary third parties (e.g., payment processors) under stringent data protection agreements, always ensuring your data remains encrypted and safeguarded.
How We Protect Your Data
Security is not an afterthought at ViaAdmin Solutions AG; it is integrated into every layer of our operations. We employ a multi-faceted approach to ensure the absolute integrity and confidentiality of your information, reflecting our dedication to secure admin services.
Technical Measures:
- End-to-End Encryption: All data in transit and at rest is protected using industry-leading encryption protocols (AES-256 for data at rest, TLS 1.2+ for data in transit).
- Regular Penetration Testing: Our systems undergo frequent vulnerability assessments and penetration testing by certified external security firms.
- Real-time Monitoring: Advanced threat detection systems provide continuous monitoring for suspicious activities.
Operational & Physical Security:
- Swiss Data Centers: All our servers are hosted in highly secure, certified data centers within Switzerland, benefiting from the country's robust data protection laws.
- Strict Access Controls: Access to sensitive data is granted only on a need-to-know basis, with multi-factor authentication and detailed audit trails.
- Employee Training: All personnel receive rigorous, ongoing training on data privacy, security protocols, and compliance with Swiss privacy law.
In the unlikely event of a data breach, we have a comprehensive incident response plan compliant with legal notification requirements, ensuring swift action and transparent communication to affected parties and authorities.
Your Privacy Rights and Controls
Under both Swiss privacy law and the GDPR compliance framework, you have significant rights regarding your personal data. ViaAdmin Solutions AG is committed to facilitating the exercise of these rights with clarity and efficiency.
Your Key Rights Include:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to Be Forgotten): Request the deletion of your data under certain conditions.
- Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.
- Right to Object: Object to the processing of your data for specific purposes.
Exercising Your Rights:
To exercise any of these rights, please contact our Data Protection Officer through the contact information provided below. We commit to responding to all legitimate requests within 30 days. For more detailed information on our privacy policy and procedures, please refer to the relevant sections below.
Should you have any concerns regarding our handling of your data, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland.
Contact for Privacy Inquiries:
ViaAdmin Solutions AGData Protection Officer
14 Dufourstrasse, 3rd Floor
1007 Lausanne, Switzerland
Email: [email protected]
Phone: +41 21 552 00 10