Terms of Service for ViaAdmin Solutions AG
At ViaAdmin Solutions AG, our commitment is to provide trustworthy, efficient, and technologically advanced digital administrative services. These Terms of Service are meticulously crafted to establish a clear, fair relationship, ensuring both your protection and our ability to deliver exceptional vehicle administration services with Swiss precision.
We encourage you to review them thoroughly.
1. Service Agreement Overview
This section outlines the scope of services provided by ViaAdmin Solutions AG, covering personalized vignette validity reminders, informational updates on Swiss road tax regulations, digital vehicle registration assistance, automated document management for vehicle owners, and advisory services for cross-border vehicle compliance. By accessing or using our platform, you agree to these comprehensive terms.
Your Responsibilities & Account Management
Users are responsible for maintaining the confidentiality of their account information, including passwords, and for all activities that occur under their account. You agree to provide accurate and complete information when creating an account and to update it promptly as needed. Any misuse or unauthorised access must be reported to us immediately.
Service Availability & Updates
ViaAdmin Solutions AG strives to ensure high service availability, though occasional interruptions for maintenance or unforeseen circumstances may occur. We commit to providing timely notifications for significant updates or planned downtime. These terms, including service availability and performance commitments, may be updated periodically. Continued use of our services after such updates constitutes your acceptance of the revised terms.
Further Details:
- Detailed breakdown of each service offering.
- Specific performance metrics and uptime guarantees.
- Procedures for user support and issue resolution.
- Methods and frequency of agreement update notifications.
For a complete understanding, refer to the official PDF document linked in your account dashboard.
2. Platform Usage Conditions
Our platform is designed for legitimate use in managing vehicle administration. Users agree to abide by all applicable Swiss laws and regulations, as well as these usage conditions. Prohibited activities include, but are not limited to, unauthorized access, data mining, transmitting malicious software, or engaging in any conduct that disrupts the integrity or performance of the platform.
Intellectual Property & Content Ownership
All intellectual property rights related to the ViaAdmin Solutions AG platform, including software, designs, algorithms, and content (excluding user-submitted data), remain with ViaAdmin Solutions AG. Users retain ownership of the data they upload or submit to the platform. By using our services, you grant ViaAdmin Solutions AG a limited, non-exclusive license to use, reproduce, and display your data solely for the purpose of providing and improving the services.
Service Modification & Third-Party Integrations
ViaAdmin Solutions AG reserves the right to modify, suspend, or discontinue any aspect of the service at any time, with reasonable notice where feasible. We may integrate with third-party services to enhance our offerings; their terms and privacy policies will apply to your use of those specific features. We are committed to developing our platform in full compliance with Google Ads and Bing Ads guidelines, ensuring a reliable and ethical service.
View Acceptable Use Policy3. Billing and Payment Terms
ViaAdmin Solutions AG offers various service plans with clear fee structures and billing cycles. All fees are quoted in Swiss Francs (CHF) unless otherwise specified. We accept major credit cards and other secure payment methods as indicated on our platform. Your subscription will automatically renew at the end of each billing cycle unless you cancel it in advance.
Refunds & Cancellations
Refund policies vary based on the specific service and subscription plan. Generally, fees are non-refundable, but exceptions may apply as per our detailed refund policy. You may cancel your subscription at any time, and access to the service will typically continue until the end of the current billing period. Late payments may result in suspension or termination of services, after appropriate notice.
Tax Responsibilities & Invoicing
Users are responsible for all applicable taxes associated with their use of our services, as required by Swiss law. ViaAdmin Solutions AG will issue invoices in compliance with Swiss accounting standards. For detailed pricing and custom solutions, please refer to our service catalog or contact our sales team.
Explore Pricing Plans4. Dispute Resolution and Legal Framework
In the event of a dispute, ViaAdmin Solutions AG encourages users to first contact our customer support for an amicable resolution. We are committed to fair and efficient conflict resolution. Should a dispute escalate, the parties agree to engage in good faith mediation before resorting to formal legal proceedings.
Governing Law & Jurisdiction
These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles. The exclusive jurisdiction for any legal action or proceeding arising under these terms shall be the courts located in Lausanne, Switzerland.
Limitation of Liability & Force Majeure
ViaAdmin Solutions AG’s liability for any claim arising from or related to these terms or our services is limited to the amount paid by you for the services during the twelve (12) months preceding the event giving rise to the liability. We are not liable for service interruptions due to events beyond our reasonable control, such as natural disasters, governmental acts, or severe network failures. By using our services, you acknowledge and agree to these terms, including the limitation of liability and adherence to the legal framework of Switzerland.
Contact Support for Disputes